Platform Features

Everything you need to power
the national workforce

From identity verification to provider transfers, explore every capability built into CareSkillset.

Universal Workforce Passport

A single, verified identity for every care worker in the country.

Internal training records
External certificate upload
Verified identity
Expiry tracking & alerts
Provider metadata
QR-enabled PDF export
Mobile wallet view
Auto-regeneration engine

Verification Engine

Admin-grade verification workflows with full audit governance.

Admin verification queue
Approve / reject with notes
Authenticity checks
Full audit logs
Auto-passport regeneration
Verification badges
Provider-level verification

Employer Request Portal

Frictionless passport access — no employer account required.

Public request form
Candidate consent workflow
30-day read-only access
Access & view logs
No employer account needed
Employer credits system

Care Operations

End-to-end care delivery tools for frontline workers and managers.

Care plan management — single source of truth
Digital eMAR (electronic Medication Administration Record)
Visit verification via QR code check-in/out
Incident reporting & escalation
Safeguarding notes & policies
Visit detail summaries with compliance checks

CQC Compliance & Audit

Regulatory-grade compliance dashboards and reporting.

CQC compliance dashboard with 7 tabs
Audit-ready compliance reporting (8 endpoints)
Rota quality scoring (continuity, travel, utilisation, coverage)
Regulator-mode passport views with PII redaction
Expiry forecast with severity classification
CQC-aligned governance framework

Gamified Learning & Modules

27 care standards modules with points, badges, and leaderboards.

27 care standards learning modules
Points & badges for completed modules
Leaderboard with top performer rankings
Progress tracking & completion analytics
Wellbeing hub integration

Competency Management

Full competency assessment lifecycle from template to sign-off.

Competency template builder with versioning
Assignment workflow — assign templates to carers
Manager review dashboard with urgency sorting
Supervisor review panel — approve/reject evidence
Shadowing sessions (7 session types)
Audit & explainability engine
Real-time notifications for evidence & reviews

Scheduling & Auto-Assignment

Intelligent scheduling with constraint-based auto-assignment engine.

Auto-assignment engine (6 constraints, 5-factor scoring)
Shift scheduling with availability management
Rota quality scoring (continuity 40%, travel 20%, utilisation 20%)
Visit generation engine with time-pinned anchors
Worker profiles with skills & availability
Redis-cached distance calculations

Multi-Branch Oversight

Cross-branch competency health, staffing gaps, and readiness comparison.

Cross-branch KPI summary
Staffing gap analysis with severity levels
Competency readiness heatmap
Cross-branch auto-assignment
Branch management (create, assign staff)

Workforce Intelligence

Governance-grade analytics with predictive insights.

Workforce readiness index (composite score 0-100)
Risk heatmap — competency x risk level matrix
Supervisor workload analysis with redistribution suggestions
Expiry forecasting with 5 severity buckets
Branch comparison and rankings

Provider-to-Provider Transfer

Move workers between providers without losing a single data point.

Transfer worker profiles
Transfer training records
Transfer verification history
Email notifications to destination provider
Complete audit trail
Zero data loss guarantee

National Registry Connector

Pluggable integration with 8 national workforce registries.

Identity validation
Qualification lookup
Sync with national registry (CQC, NMC, SCW, SSSC, RQIA, AHPRA, HPCSA, HPA)
Registry-grade audit logs

Training & Certificates

Complete certificate lifecycle management.

Upload internal training
Upload external certificates (DBS, NVQs, diplomas)
Auto-metadata extraction from filenames
File preview
Object storage integration
Expiry alerts & notifications
Category grouping (training, education, compliance, professional)

PDF Export & Reporting

Branded, tamper-evident PDF exports and automated report scheduling.

PDF export: branch readiness, competency profile, expiry forecast, supervisor workload
Regulator copy mode with watermark & PII redaction
SHA-256 hash embedded for tamper evidence
Automated report scheduling (weekly/monthly)
Email delivery of scheduled reports via Resend

Notifications & Alerts

Real-time push notifications, email alerts, and in-app notification centre.

Web push notifications for visit reminders
Email notifications for passport requests & transfers
Real-time SSE notifications for evidence & reviews
Trial expiry email alerts (3-day warning, expired)
In-app notification bell with unread badge

Payments & Monetisation

Flexible pricing for workers, employers, and companies.

Worker FREE tier (3 shares/month)
Worker PRO tier (£9.99/mo — unlimited shares, PDF export)
Employer pay-per-access (£4.99/passport)
Employer 10-access bundles (£29.99)
Stripe checkout with PCI compliance
SaaS billing dashboard (Growth £249/mo, Scale £499/mo)
14-day free trial for Growth tier

Audit & Compliance

Every action logged. Every verification timestamped.

Verification logs
Access logs
Transfer logs
Passport regeneration logs
Employer access logs
Trial conversion analytics dashboard

Ready to get started?

Create your free passport or explore our pricing plans.